0
0
0
0
0
0

Privacy Policy

Privacy Policy

Last updated: December 11, 2024

This Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of your information when you use the Application (available on Android and iOS). It also informs you of your privacy rights and how the law protects you.

We use your personal data to provide and improve the Application. By using the Application, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with initial capital letters have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • Account: A unique account created for you to access the Application or parts of the Application.
  • Affiliate: An entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
  • Application: Refers to BenWhispers, the mobile application provided by the Company.
  • Company: (referred to as “we,” “us,” or “our” in this Agreement) refers to BenWhispers FZE LLC, Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates.
  • Cookies: Small files placed on your device by a website, containing details of your browsing history among other uses.
  • Country: Refers to Quebec, Canada.
  • Device: Any device that can access the Application, such as a smartphone or tablet.
  • Personal Data: Any information that relates to an identified or identifiable individual.
  • Service: Refers to the Application.
  • Service Provider: Any individual or legal entity that processes data on behalf of the Company, including third-party companies or individuals employed to facilitate the Application or assist in analyzing its usage.
  • Usage Data: Data collected automatically, generated by the use of the Application or from the Application infrastructure itself.
  • You: Refers to the individual accessing or using the Application or the company/legal entity on behalf of which the individual is accessing or using the Application.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using the Application, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:

  • Email address
  • First and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
Usage Data

Usage Data is collected automatically when using the Application. This may include:

  • Your device’s Internet Protocol (IP) address
  • Browser type and version
  • Pages visited within the Application
  • Time and date of visits
  • Time spent on pages
  • Unique device identifiers
  • Diagnostic data

When accessing the Application on a mobile device, we may also collect:

  • Type of mobile device
  • Mobile device unique ID
  • Mobile operating system and browser type
  • IP address of your mobile device
  • Other diagnostic data

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity on our Application and store certain information. Tracking technologies include:

  • Cookies or Browser Cookies: Small files stored on your device. You can configure your browser to refuse Cookies, though some features of the Application may not function without them.
  • Web Beacons: Small electronic files that track users’ activity, such as counting page visits or opened emails.

We use both Session Cookies (deleted after you close the Application) and Persistent Cookies (remain on your device) for purposes such as:

  • Essential Cookies: To provide core functionality.
  • Preferences Cookies: To remember user settings like language.
  • Analytics Cookies: To analyze usage and improve the Application.

Use of Your Personal Data

We may use Personal Data for purposes including:

  1. To provide and maintain our Application: Monitoring usage and ensuring functionality.
  2. To manage your Account: Registration and access management.
  3. For contract performance: Handling purchases and agreements.
  4. To contact you: Via email, SMS, or push notifications for updates and information.
  5. To send promotional materials: News, special offers, and information about similar products and services (unless opted out).
  6. To manage user requests: Address inquiries or issues raised.
  7. For business transfers: Evaluate or complete mergers, sales, or acquisitions.
  8. For other purposes: Improve user experience, analyze trends, and assess promotional campaigns.

Sharing Your Personal Data

We may share your data in the following scenarios:

  • With Service Providers: To facilitate and enhance the Application.
  • For business transfers: In connection with mergers, acquisitions, or sales.
  • With Affiliates: Provided they comply with this Privacy Policy.
  • With business partners: For joint promotions or offerings.
  • With other users: When data is shared in public areas of the Application.
  • With your consent: For any additional purposes authorized by you.

Retention and Deletion of Your Personal Data

We retain Personal Data only as necessary for the purposes outlined in this Privacy Policy. This includes:

  • Legal obligations: To comply with applicable laws.
  • Business analysis: Retaining Usage Data for functionality and security improvements.

You can delete your Personal Data through account settings or by contacting us. Note that some information may be retained to comply with legal obligations or for legitimate business purposes.

Security of Your Data

We prioritize the security of your Personal Data but note that no transmission method over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Contact Us

If you have questions about this Privacy Policy, you can contact us:

By using the Application, you acknowledge and agree to this Privacy Policy. Please check for periodic updates as we may revise this document to reflect changes in our practices or legal requirements.